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HOYA’s Commitment to Excellence Amid VSP Lab Network Changes

As the second-largest lens manufacturer with 19 North American labs, HOYA Vision Care is well-positioned to deliver top-quality service. With a strong reputation for customer service and proven lab capabilities, HOYA remains a trusted industry leader, committed to supporting eye care professionals.

 

Recently, VSP announced plans to reduce its lab network. In light of this news, HOYA pledges to do all we can to support providers and their patients and ensure a smooth transition.

 

Proven Lab Network and Service Excellence

HOYA has built a stellar reputation for consistently delivering VSP Optics orders, including the well-known Unity®, SunSync®, and TechShield® lens brands. Through continuous investment in our lab network, we provide efficient, high-quality service to ensure your orders for all managed vision care patients are completed accurately and on time.

 

Our commitment to excellence is reflected in our customers’ satisfaction. ECPs rate our lab service at an impressive 9/10, further solidifying HOYA’s position as a trusted leader in the industry. HOYA customers who send their VSP orders can expect the high degree of service and quality they’ve always experienced with us.

 

Maximizing Benefits with Visionary Alliance

If you offer your VSP patients HOYA products, you can earn up to $47.50 in rewards through our Visionary Alliance loyalty program for eye care professionals. We offer the Visionary Kickstart onboarding package for those new to HOYA labs, providing very aggressive pricing to trial our network. You can also explore additional rewards for VSP orders, including offers for PECAA.

 

Beginning November 1, 2024, we will enhance our partnership by adding VSP Optics products, including Unity® and TechShield® brands, to Visionary Alliance rewards. This will allow ECPs to enjoy even more benefits while ensuring they remain eligible for VSP’s Premier Edge Platinum rebates through HOYA labs.

 

The Visionary Alliance program offers three reward tiers—Insider, Pro, and Elite—each providing valuable benefits. With no commitment or contract required, rebates start with your first order. You'll earn points and unlock additional services by choosing qualifying HOYA branded lenses with premium anti-reflective coatings. Ensure your purchases align with Visionary Alliance’s eligible price lists to take full advantage of these rewards.

 

At HOYA, we remain dedicated to supporting ECPs as they navigate these changes, ensuring that our trusted partnership with VSP continues to deliver exceptional value and service. 

 

Contact us today to get started with one of our sales professionals.