FAQ

Driven by a passion for partnership and innovation, we are a premier optical (i.e., eyeglass) lens manufacturer specializing in a wide variety of innovative lenses that offer eye care providers an abundance of choices to best correct their patients’ vision.

We provide eye care providers with what they need to successfully develop their practice—from high-quality lenses to seamlessly integrated systems, training, and reliable services.

Our mission is to empower and support our visionary eye care providers by focusing on their three key qualities: care, knowledge, and foresight.

HOYA Vision Care has been in operation for more than 60 years.

HOYA Vision Care is owned and managed by HOYA Vision Care in Japan. The company is publicly traded on the Tokyo stock exchange.

HOYA Vision Care’s U.S. operations are based in Lewisville, Texas. The company supplies lenses in 110 countries with a network of over 17,000 employees and 43 labs globally. Of those, 20 labs are located in the U.S.

We believe that visionaries change how we see the world. Like those who give thousands of people the greatest gift – the gift of vision. Learn more by clicking here.

• a. Yes, and we would love to connect with you on LinkedIn, Facebook, and Instagram.
• b. For press inquiries, please email us at mediarelations@hoya.com.

We offer progressives, photochromic lenses, sun solutions, Single vision, AR coatings, occupational lenses, and special lenses for lifestyle activities like sports and driving.

At this time, MiYOSMART is unavailable in the U.S. We are working with the appropriate government agencies to bring it to market, but we do not have a specific timeline.

Yes - HOYA sells prescription lenses directly to various eye care providers who place orders on behalf of their patients. HOYA does not sell directly to patients.

HOYA is a multinational company with global resources. As such, our lab network is designed to help reduce delivery times for eye care providers while maintaining our rigorous quality standards.

For companies, eye care providers, and employees needing safety eyewear, please visit safevision.com for more information.

HOYA offers a wide variety of lens designs that can be tailored to your specific lifestyle, occupation, and/or needs, including driving.

We do not currently offer contact lenses in the USA. We offer a wide variety of lens designs tailored to your specific lifestyle, occupation, and/or needs.

Yes! We offer everything you expect from an anti-reflective (AR) treatment: increased visual clarity, scratch resistance, and long-term cleanability, all backed by a solid warranty. Check out our various AR Treatments.

HOYA offers a wide range of lenses that are best for patients regardless of budget or managed vision care plan.

Most HOYA lenses are accompanied by a Quality Card. Your eye care provider can also validate your lenses.

HOYA only sells lenses to eye care providers. You can find one in your zip code by going here.

• Eiichiro Ikeda - Global CEO/President, HOYA Group, JP
• Alexandre Montague – CEO, HOYA Vision Care
• Eduardo Martins – President, North America
• Steven Haifawi – President, Canada

Hoya Vision Care currently employs a network of over 17,000 team members globally.

Currently, HOYA Vision Care operates 20 labs across the USA. Learn more here.

To find an eye care provider near you, visit our website and check today.

Vision HOYA Care is continually looking for new team members passionate about helping the world see clearly. To learn more and check out our job listings, visit us here.

Contact us anytime by visiting us here.

Yes – HOYA Vision Care works with most major managed vision care plans. Eyecare providers who see patients with vision coverage can often use HOYA lenses for their patients.

We empower our eye care providers by focusing on their three key qualities: care, knowledge, and foresight. We do this in various ways, but what truly sets us apart is our service. In our annual survey, our customer service was rated 4.5 out of 5 stars.

Yes – it’s called The Visionary Alliance. Please visit www.visionaryalliance.com for more.

• As a member of the Visionary Alliance, you'll earn points for every eligible purchase of qualifying HOYA products. All members who join earn points in one of three tiered levels. As your status increases, so do the benefits and rewards you unlock.
• To register your eye care practice and begin earning rewards today, contact your HOYA Territory Sales Representative for more information, contact us by phone or email, or click here and we will help you get started!

Yes! The HOYA Learning Center is our portal for customers to expand their optical and product knowledge.

Yes! Our sales consultant and customer service teams are dedicated to building our relationship with eye care providers. We work extensively to ensure our customers are connected to all that HOYA offers, and that we earn their loyalty consistently.

• Examples include ongoing professional development and training, our popular loyalty program The Visionary Alliance, and our HOYA Hub where customers can directly access their account information, job status, invoices, etc. anytime, day or night.
• We also publish blogs and white papers on our website regularly. You can follow all of it here.
• Also, HOYA Minute emails periodically provide customers with relevant content about what’s new at HOYA, previews of what’s coming, and helpful insights aimed at growing their practices.

As your partner, we are dedicated to helping you achieve the practice you envision every step of the way. Whether it is a patient who needs your care or a customer who looks to you for advice, we are here to help you shape the best customer experience. To learn more and get in touch, visit our Business Partner page.

Ready for more choices and superior customer service? It only takes one step. Start by learning more about our approach to working with eye care providers and contact us today.